All Episodes
Displaying 61 - 67 of 67 in total
Ensuring Transaction Accuracy in Point-of-Sale
In the world of retail, precision is paramount. Accurate transactions maintain customer trust and ensure the store's financial health. Let's delve into the key aspects...

Mastering Cash Handling: A Sales Associate's Guide to Financial Integrity
In this comprehensive episode, we'll delve into the intricacies of accurate cash handling and its paramount importance in the smooth functioning of your store.

Mastering Point-of-Sale Systems: A Convenience Store Sales Associate's Guide
Let's dive into the essentials of Point-of-sale systems, from hardware and software components to common transaction types and troubleshooting, and discover how being ...

Customer Service Excellence
In this episode, we'll dive into the art of customer service excellence, exploring effective communication, addressing complaints, nurturing relationships, and more.

The Art of Product Knowledge Mastery
This episode delves into the core principles of product knowledge, navigating common challenges, and the distinctive benefits of thriving in the convenience store indu...

Introduction to Convenience Store Operations for Sales Associates
In this episode, I'll provide an introduction to convenience store operations for new employees and sales associates.

The Fool Didn't Know It Was Impossible, So He Did It
In this episode, I talk about who I am, what C-Store Center is, who it is for, and how it is meant to work.
