All Episodes

Displaying 61 - 64 of 64 in total

Customer Service Excellence

In this episode, we'll dive into the art of customer service excellence, exploring effective communication, addressing complaints, nurturing relationships, and more.

The Art of Product Knowledge Mastery

This episode delves into the core principles of product knowledge, navigating common challenges, and the distinctive benefits of thriving in the convenience store indu...

Introduction to Convenience Store Operations for Sales Associates

In this episode, I'll provide an introduction to convenience store operations for new employees and sales associates. 

The Fool Didn't Know It Was Impossible, So He Did It

In this episode, I talk about who I am, what C-Store Center is, who it is for, and how it is meant to work. 

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